By completing this course, participants will be able to:

• Perform high-quality CPR for adults and children
• Use an AED safely and effectively
• Respond to choking incidents with correct techniques
• Provide first aid for fainting, shock and breathing difficulties
• Control bleeding with pressure and dressings
• Manage burns, scalds and sprains
• Assess casualties and provide reassurance

• General workforce
• Customer-facing employees
• Office-based teams
• Low-risk workplaces
• Staff new to first aid responsibilities

This programme equips employees with essential first responder skills, including CPR and AED use, choking response, bleeding control, and basic emergency care, enabling them to stabilise a casualty until professional help arrives.