By the end of this course, participants will be able to:

• Perform high-quality CPR on adults, children and infants
• Use an AED confidently and follow voice prompts correctly
• Provide first aid for choking (foreign-body airway obstruction)
• Control bleeding and manage shock while awaiting medical help
• Assess and care for burns, wounds and injuries
• Apply basic bandaging and splinting techniques
• Respond calmly and communicate clearly in emergency situations
• Support an organised response until professionals arrive

This programme is ideal for employees who may be required to take first response leadership during emergencies in the workplace:

• Emergency Response Team (ERT) members
• Floor wardens and safety committee representatives
• Supervisors, team leaders and shift personnel
• Staff working in physical or operational environments
  • Workplaces with higher medical risks or large daily footfall
  (e.g. manufacturing, logistics, facilities management, malls, event venues)

This programme ensures your appointed responders have the skills, speed and confidence to take decisive action while waiting for medical professionals.

It is the most recommended first aid level for workplaces that need real emergency response capability, not just awareness.